New Sources of value
While it might seem that the
disruption du jour is all
anybody is ordering these days, making innovation, growth and new
value seem like insurmountable things, businesses should focus on
where they can find value most quickly. So why not begin where others
have ended in non-consumption, organizational friction or market
failure? Such unexpected failures provide opportunities for
solutions, and solutions are the source of explosive value.
What do these three common challenges mean in business terms?
Simply that the economics are not valuable enough to get folks to
focus on them. Often, it seems that the problems are too unwieldy to
tackle, the transaction costs are too high or the friction is too
great to internalize the costs within a firm. However, understanding
these issues can help explain why a vast number of businesses are
difficult to franchise or scale, or a segment of a market is
perceived to be of insufficient value, and therefore of no benefit or
interest.
Take any expanding company and ask:
what underlies your growth? Across industries and time, explosive
value has come from addressing market failure, organizational
friction, and non-consumption head-on, through the development and
deployment of new assets and capabilities. These issues create a
white space or void – an opportunity – in which an innovative
solution can provide businesses with the value and growth they seek.
“Across
industries and time, explosive value has come from addressing market
failure, organizational friction, and non-consumption head-on”
Taking on Market
Friction
An excellent example of taking on
market friction is Uber. The essential value proposition of Uber is
‘convenience’ – get a car when and where you want it and the
payment for the service is transparent. Eliminate the frictions of
inconvenience and payment transactions and what do you get? Explosive
growth.
“
Market breakdown can be seen in Google
and Apple iTunes l with material implications on explosive value
creation (for them) and value destruction (for others).”
Finding Solutions to
Market Failure
The gap between the significant need
for innovation in this arena and the meager returns to those who
invest in this
innovation
management which represents a market failure. How so? The typical
pharmaceuticals business model is based on price-times-volume equals
revenue opportunity, meaning investment focus. However,
anti-microbial resistance does not follow this model because the more
the drugs are used, the lesser the efficacy of those drugs.
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