There are four different types of
innovation tools that we’ll describe here, including the design of
the work place itself, practices that encourage and even enable
effective collaboration, open innovation approach to connect inside
innovation teams with outside partners and experts, and online
learning tools that constitute the virtual work place. Separately
and especially together, these can make a tremendous enhancement in
the performance and the satisfaction of individuals, teams, and your
entire organization.
The last element of the innovation
formula is the tools that enable you, or support you, to produce
better innovation outcomes more quickly. This is often a sensitive
topic for small businesses, which generally don’t have the
resources to provide innovation teams with big work spaces, generous
travel budgets, and fancy prototyping tools.
As we were wrapping up the tour,
however, one of the facilities leaders who had been our tour guide,
and who had been with the company for decades, mentioned that while
the new labs were certainly lovely, he noticed that something had
been lost over the years. He remembered the early days of the
company, which was started in left over Quonset huts from World War
II.
The work place
The qualities and characteristics that
make Quonset huts and skunkworks so useful is that they’re open,
flexible, and no one is inhibited about messing around in them and
trying something new.
Unfortunately,
the architecture profession and office furniture manufacturers have
standardized on this utterly drab and uninspiring concept of what
“the physical space” ought to be.
Tom Allen and Gunter Henn address this
issue in their lively book about the design of offices: “Most
managers will likely acknowledge the critical role played by
organizational structure in the innovation process, but few
understand that physical space is equally important. It has
tremendous influence on how and where communication takes place, on
the quality of that communication, and on the movements – and
hence, all interactions – of people within an organization. In
fact, some of the most prevalent design elements of buildings nearly
shut down the opportunities for the organizations that work within
their walls to thrive and innovate.
Effective collaboration
To create innovation requires that
people engage in exploring new topics, understanding, diagnosing,
analyzing, modeling, creating, inventing, solving, communicating, and
implementing concepts, ideas, insights, and projects. These
attributes are all facets of “learning,” and any organization
that thrives in a rapidly changing environment has surely encouraged
its members to learn and to apply active learning results to keep up
with external changes. Read
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